Deploy AI FAQ Support in Minutes
Give your store a chatbot that answers customer questions instantly. No backend changes required. One script tag.
$npm install faqbot-sdk Answers from your data
Feed it your product pages, policies, and FAQs. The chatbot extracts structured answers and handles common questions without manual training.
```javascript
const bot = new FAQBot({ storeId: 'your-id' });
bot.trainFromUrl('https://yourstore.com/returns');
```Works where you sell
Drop one script into any Shopify, WooCommerce, or Squarespace store. No app proxy, no server access, no complex setup.
<!-- Paste into theme.liquid -->
<script src="https://cdn.faqbot.io/embed.js"></script>Know what customers ask
See which questions trigger most often. Export data to fix gaps in your copy and reduce support volume over time.
```json
{
"topic": "shipping",
"queries": 847,
"answer_rate": 0.94
}
```Questions
Does this require server access?
No. FAQBot embeds as a client-side script tag. It runs entirely in the browser and does not require any backend modifications, API keys, or server configuration. If your store theme allows custom HTML, you can install it.
What happens when the bot doesn't know an answer?
The chatbot falls back to a configurable message directing customers to your support email or contact page. You can also set a 'escalation threshold' — after N low-confidence responses in a rolling window, the widget displays a contact prompt automatically. All unresolved queries are logged for review.
How does billing work?
Usage-based pricing, billed monthly. The Free tier includes 1,000 chatbot queries per month. The Starter tier ($29/month) covers 10,000 queries. The Growth tier ($79/month) covers 50,000 queries. Overage is billed at $0.002 per query. Queries are counted when the bot returns a response — missed or fallback responses do not count.
Can I customize the chat widget appearance?
Yes. The SDK exposes a CSS variables API and a JSON config object. You can match brand colors, swap the launcher icon, and change the initial greeting. Full customization requires no external stylesheet dependencies — all styles are scoped to the widget iframe and do not conflict with your theme.
Which platforms are supported?
Currently: Shopify (any theme), WooCommerce (any theme), Squarespace (Business and Commerce plans). A BigCommerce connector is on the near-term roadmap. If your platform is not listed, you can still embed the script via a custom HTML block or theme editor where supported.
Ship your support bot this week
Install the SDK, connect your store domain, and your chatbot is live. No backend required.